Effective Date: August 14, 2026  |  Last Updated: August 14, 2026

At Bill Tech Consultancy LLC, protecting your privacy and maintaining the confidentiality of your information is one of our highest priorities. This Privacy & Communications Policy explains how we collect, use, safeguard, and disclose information when you visit our website, use our services, or communicate with our team.


1 Our Commitment to Privacy

Bill Tech Consultancy LLC is committed to protecting the privacy and security of our clients and their information. We comply with applicable privacy and data protection laws, including:

  • HIPAA (Health Insurance Portability and Accountability Act)
  • TCPA (Telephone Consumer Protection Act)
  • Applicable federal, state, and international privacy regulations
🔐

Confidentiality

We protect your information and never disclose it for unauthorized purposes.

⚖️

Integrity

We maintain accurate records and safeguard them against unauthorized modification.

🛡️

Security

We implement industry-standard security measures to protect your data.


2 Information We Collect

We collect only the information necessary to provide our professional services.

👤 Personal & Contact Information

  • Name
  • Email Address
  • Phone Number
  • Business Information
  • Information submitted through contact forms or consultations

🏥 Practice & Business Information

  • Practice Name
  • NPI Number
  • Tax ID (EIN)
  • Provider Credentials
  • Insurance Information
  • Credentialing Documentation

💻 Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Analytics
  • Cookies

📞 Communication Preferences

  • Phone Calls
  • SMS/Text Messaging
  • Email Preferences

3 How We Use Your Information

Your information is used solely to support our business relationship and deliver our services efficiently. We use your information to:

  • Provide Medical Billing Services
  • Provider Credentialing Services
  • Revenue Cycle Management
  • Medical Virtual Assistant Services
  • Healthcare Digital Marketing
  • Website Design & Development
  • Respond to inquiries and consultation requests
  • Send appointment reminders and important service notifications
  • Improve website functionality and user experience
  • Analyze website traffic and service performance
  • Meet legal, regulatory, and contractual obligations

4 Communication Consent

Bill Tech Consultancy may communicate with you by phone, SMS/MMS text message, and email when you have provided the appropriate consent or when communication is otherwise permitted by applicable law.

💬 Communication Methods

  • 📞 Phone calls
  • 💬 SMS / MMS text messages
  • ✉️ Email communications
  • ⚙️ Automated systems for appointment reminders, account notifications, follow-up messages, and service-related updates.

SMS consent is separate from providing your phone number. Where a website form collects your phone number, the SMS consent checkbox is optional and is not pre-selected. You may provide your phone number without consenting to SMS communications.

Opt-Out: You may withdraw SMS consent at any time by replying STOP to a text message from us. You may also contact us directly to request removal from SMS communications.

For email communications, you may unsubscribe using the unsubscribe link included in applicable marketing emails or contact us directly at info@billtechconsultancy.com.

We do not sell, rent, or share mobile opt-in information or SMS consent information with third parties or affiliates for their own marketing purposes.


6 SMS / Text Messaging Terms & Conditions

By voluntarily opting in to receive SMS communications from Bill Tech Consultancy LLC, you agree to these SMS / Text Messaging Terms & Conditions. If you do not wish to receive SMS messages, do not select the SMS consent checkbox on our forms.

📱 SMS Consent Communication

By providing SMS consent, you acknowledge and agree to receive text messages from Bill Tech Consultancy LLC at the mobile phone number you provide. Information obtained as part of the SMS consent process, including your phone number and consent record, will not be shared with third parties or affiliates for marketing purposes.

📨 Types of SMS Communications

If you have consented to receive SMS messages, you may receive text communications related to:

  • Appointment reminders
  • Follow-up messages
  • Billing or account-related inquiries
  • Service-related communications and notifications
  • Responses to inquiries or requests you submit to us

🔄 Message Frequency

Message frequency may vary depending on your interactions with Bill Tech Consultancy, your appointments, inquiries, account status, and the services you request.

💳 Message & Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan. These charges are your responsibility and may vary based on your carrier's pricing plan.

✅ SMS Opt-In Method

You may opt in to receive SMS messages by voluntarily selecting the SMS consent checkbox on an applicable Bill Tech Consultancy website form after entering your phone number. The SMS consent checkbox is optional and is not pre-checked.

🛑 SMS Opt-Out Method

You can opt out of SMS communications at any time by replying STOP to any SMS message you receive from us. After opting out, you will no longer receive SMS messages from us unless you provide a new opt-in where applicable.

🆘 SMS Help

For assistance with SMS communications, reply HELP to any SMS message you receive from us. You may also contact Bill Tech Consultancy directly:

🔗 Privacy Policy & Terms

Our Privacy & Communications Policy explains how we collect, use, protect, and disclose information. By opting in to SMS communications, you agree to the applicable SMS terms described on this page.

📲 Standard SMS Disclosures

  • 💬 Message frequency may vary.
  • 💳 Message and data rates may apply.
  • 🛑 Reply STOP to opt out at any time.
  • 🆘 Reply HELP for assistance.
  • 🔐 SMS consent information will not be shared with third parties or affiliates for marketing purposes.

5 Data Security

Protecting your information is fundamental to our operations. Our security measures include:

🔒 Secure encrypted servers
🛡️ Data encryption during storage and transmission
👥 Role-based access controls
📋 Regular compliance reviews and security audits
🧠 Continuous monitoring for potential security vulnerabilities

While we implement robust security measures, no online system can guarantee complete security. By using our services, you acknowledge this inherent risk.


7 Sharing & Disclosure of Information

We only share information when necessary to deliver our services or comply with legal obligations. Information may be shared with:

  • 🤝 Authorized business partners operating under confidentiality agreements
  • 🏥 Insurance companies and credentialing organizations
  • ⚙️ Secure software providers supporting our services
  • ⚖️ Government agencies or legal authorities when required by applicable law or court order

We never sell, rent, trade, or distribute your personal or business information to third-party marketing organizations.


8 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • 🍪 Improve your browsing experience
  • 📊 Analyze website traffic
  • 📈 Measure marketing effectiveness
  • ⚙️ Optimize website performance

You may disable cookies through your browser settings; however, some website features may not function properly.


9 Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • 📄 Access your personal information
  • ✏️ Correct inaccurate information
  • 🗑️ Request deletion of your personal data
  • 🚫 Withdraw communication consent
  • 📥 Request a copy of the information we maintain

To exercise these rights, contact us at: info@billtechconsultancy.com


10 Data Retention

We retain information only for as long as necessary to:

  • Deliver contracted services
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Resolve disputes
  • Enforce contractual obligations

When information is no longer required, it is securely deleted or permanently anonymized.


11 Third-Party Websites

Our website may contain links to external websites for your convenience. Bill Tech Consultancy is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review their privacy policies before providing any personal information.


12 Policy Updates

We may revise this Privacy & Communications Policy periodically to reflect changes in our services, legal requirements, or business practices. Updated versions will always display a revised "Last Updated" date. Your continued use of our website or services after updates indicates your acceptance of the revised policy.


13 Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Bill Tech Consultancy LLC

📍 8501 Ivoryton Way Gaithersburg, MD 20886


14 Website SMS Consent Form Language

Use this optional, unchecked checkbox next to every phone-number field where SMS consent is collected:

Important: Keep this checkbox unchecked by default and separate from any required form consent checkbox.

📘 Quick Summary

  • We collect only the information needed to provide our services.
  • 🚫 We never sell your personal or business information.
  • 🔄 You can opt out of communications at any time.
  • 🔐 Your information is protected using industry-standard security measures.
  • 📄 You have the right to access, update, or request deletion of your personal information, subject to applicable laws.
  • 🤝 Your privacy, security, and trust remain our highest priorities.
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